Privacy policy – Thrive&Selene

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Privacy policy

Privacy Policy
Last updated: March 22, 2026
Thrive&Selene (“we,” “us,” or “our”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with these terms, please do not access or use our Services.
  1. Personal Information We Collect
    We collect information that identifies, relates to, describes, or could reasonably be linked with you (“personal information”). The categories of personal information we collect include:
  • Identifiers: Name, billing address, shipping address, and email address (our primary method of communication).
  • Commercial Information: Order history, transaction details, and products purchased.
  • Financial Data: Payment details (credit card information is processed securely via our third-party payment providers and is not stored by us).
  • Internet or Other Electronic Network Activity: IP address, browser type, device identifiers, and usage behavior on our website (collected via cookies and similar tracking technologies).
  • Customer Support Communications: Any information you choose to provide when contacting us via email.
  1. How We Use Your Information
    We use your personal information for everyday business purposes, including to:
  • Process, fulfill, and deliver your orders.
  • Communicate with you via email regarding your orders, account status, or customer service inquiries.
  • Provide and maintain customer support.
  • Improve, optimize, and secure our website and services.
  • Detect, prevent, and mitigate fraud, security incidents, or illegal activities.
  • Comply with applicable legal obligations and financial reporting requirements.
  1. Sharing and Disclosing Your Information
    We share your personal information with trusted third-party service providers to help us operate our business:
  • Shopify: We use Shopify to power our online store.
  • Payment Processors: To securely process transactions and payments.
  • Shipping and Logistics Partners: To fulfill, transport, and deliver your physical orders.
  • Legal Compliance: We may disclose your information if required to do so by law, subpoena, or to protect the safety and rights of our business and customers.
No Sale or Sharing of Personal Information: We do not sell your personal data for monetary value, nor do we share your personal data with third parties for cross-context behavioral advertising.
  1. Cookies and Tracking Technologies
    Our store uses cookies and similar tracking technologies to improve your browsing experience, remember your cart items, and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.
  2. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to fulfill your order, satisfy any legal, accounting, or reporting requirements, or resolve disputes.
  3. Your Rights (US State Privacy Rights)
    Depending on the US state in which you reside (such as California, Virginia, Colorado, Connecticut, Utah, or others), you may have specific rights regarding your personal information under state law. These rights may include:
  • The Right to Know/Access: Request a copy of the specific pieces of personal information we have collected about you.
  • The Right to Delete: Request that we delete personal information we collected from you, subject to certain legal exceptions.
  • The Right to Correct: Request that we fix or update inaccurate personal information.
  • The Right to Opt-Out: Request to opt-out of the processing of data for targeted advertising or profiling (though we do not engage in these practices).
To exercise any of these rights, please submit a request to us using the email address provided in Section 9 below. We will verify your identity before processing the request.
  1. Children's Privacy (COPPA)
    Our Services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
  2. Changes to This Privacy Policy
    We reserve the right to update or modify this Privacy Policy at any time. When we make updates, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
  3. Contact Us
    For any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact us exclusively at:
  • Email: thriveselene.shop@gmail.com